Programme & Institutional Support
Programme management, technical assistance, monitoring and capacity building to support delivery and strengthen institutional capability.
The capacity to carry priorities forward.
Programme delivery brings together multiple teams, decisions and dependencies. We support institutions in organising this work, maintaining visibility over progress and addressing the operational requirements of implementation.
Our support can range from a defined technical assignment to a programme management or institutional support arrangement. The structure follows the mandate, with attention to responsibilities, coordination, reporting and the capability needed within the institution.
Scope of support
- Programme Management Units and Technical Support Units
- Programme design, work planning and implementation support
- Governance arrangements, responsibility mapping and coordination
- Monitoring frameworks, progress reporting and management information
- Risk identification, issue tracking and review mechanisms
- Process improvement, operating procedures and institutional documentation
- Training needs assessment, capacity building and knowledge transfer
- Change management and stakeholder engagement
Typical outputs, depending on scope
- Programme plans
- Governance frameworks
- Reporting formats
- Management dashboards
- Operating procedures
- Review reports
- Training materials
- Transition and handover documentation
Our approach
Organising delivery around the institution.
Clarify the mandate and operating arrangements, support delivery and review, and strengthen the institution's ability to carry the work forward.
- 01
Diagnose
Understand the mandate, evidence, stakeholders and operating context.
- 02
Design
Develop options and practical plans suited to institutional priorities and resources.
- 03
Implement
Support coordination, programme delivery and the transition from plans to action.
- 04
Strengthen
Build capability through training, process improvement, documentation and review.
- 05
Sustain
Support institutional ownership, learning and continuity over time.
Clear thinking.
Connected action.
Discuss a policy challenge, a programme or a public-service priority.